What We Do

Housing is so much more than a roof over someone's head.

It’s independence, dignity, warmth, comfort and stability. And, it can mean the difference between holding your life together and having it feel like it’s falling apart. At Austin Street Center, we transform lives and restore hope to those experiencing homelessness.

Our Mission

Austin Street Center provides safe shelter and meets the basic needs of the most vulnerable homeless.

Austin Street Center is one of the largest low barrier shelters in Dallas that has served men, ages 45 and older, and women, ages 18 and older since 1983.

Beyond meeting basic needs, Austin Street is committed to helping our clients regain their independence and find a permanent place to call home. No matter how they got here, we focus on a caring, customized, collaborative approach that involves a variety of services and special programs to remove barriers to permanent housing.

Services

As more than an emergency shelter, we provide the following services to care for the homeless:

Basic Needs
Employment Services
Spiritual Support
Medical Health
& Respite Care
Mental Health Care
Substance Use Treatment
Benefits Navigation
Housing-Focused Case Management
Homelessness
Diversion Services
Transportation Assistance

2023 Impact

2,399

Clients Served

551

Clients Housed

415

Job Placements

22,740

Case Management Sessions

17,184

Volunteer Service Hours

Community Partners

Our partners within the Dallas community are essential in achieving long-lasting solutions for those individuals that come through the doors of Austin Street. We partner with the following organizations to deliver mental, physical, spiritual and emotional solutions to the homeless population:

  • Alcoholics Anonymous (AA)/Narcotics Anonymous (NA)
  • ALN Apartment Data
  • Attitudes and Attire
  • Association of Persons Affected by Addiction (APAA)
  • The Bridge
  • Catholic Charities
  • C.C. Young Senior Living-Senior Care
  • The City of Dallas Office of Homeless Solutions
  • CitySquare
  • Dallas County Health and Human Services
  • Dallas Housing Authority (DHA)
  • Dallas Life
  • Dallas Metrocare Services
  • The Dallas Police Department
  • Department of Veterans Affairs
  • Downtown Dallas Incorporated
  • Family Endeavors
  • Family Place
  • Genesis Women’s Shelter and Support
  • Goodwill Dallas
  • Homeward Bound
  • Housing Connector
  • Housing Crisis Center
  • The Human Impact
  • Integrated Psychotherapeutic Services (IPA)
  • Literacy Instruction for Texas (LIFT)
  •  
  • The Men of Nehemiah
  • Metro Dallas Homeless Alliance (MDHA)
  • Metrocare Services
  • Military Veteran’s Peer Network
  • Miller Henry Service Group
  • My Second Chance
  • New Friends New Life
  • Nexus Recovery Center, Inc
  • North Texas Behavioral Health Authority (NTBHA)
  • North Texas Food Bank
  • Our Calling
  • Parkland Health and Hospital System
  • Parkland HOMES
  • Pieces Technologies
  • The Salvation Army
  • The Stewpot
  • Stronger Beginnings
  • Texas Workforce Commission
  • Trusted World
  • Turtle Creek Recovery Center
  • Union Gospel
  • Unlocking Doors
  • Veterans Administration
  • Wellcare
  • Workforce Solutions Family Gateway
  • Alcoholics Anonymous (AA)/Narcotics Anonymous (NA)
  • Attitudes and Attire
  • Association of Persons Affected by Addiction (APAA)
  • The Bridge
  • Catholic Charities
  • C.C. Young Senior Living-Senior Care
  • The City of Dallas Office of Homeless Solutions
  • CitySquare
  • Dallas County Health and Human Services
  • Dallas Housing Authority (DHA)
  • Dallas Life
  • Dallas Metrocare Services
  • The Dallas Police Department
  • Department of Veterans Affairs
  • Downtown Dallas Incorporated
  • Family Endeavors
  • Family Place
  • Genesis Women’s Shelter and Support
  • Homeward Bound
  • Housing Crisis Center
  • The Human Impact
  • Integrated Psychotherapeutic Services (IPA)
  • Literacy Instruction for Texas (LIFT)
  • The Men of Nehemiah
  • Metro Dallas Homeless Alliance (MDHA)
  • Metrocare Services
  • Military Veteran’s Peer Network
  • Miller Henry Service Group
  • My Second Chance
  • New Friends New Life
  • Nexus Recovery Center, Inc
  • North Texas Behavioral Health Authority (NTBHA)
  • North Texas Food Bank
  • Our Calling
  • Parkland Health and Hospital System
  • Parkland HOMES
  • Pieces Technologies
  • The Salvation Army
  • The Stewpot
  • Stronger Beginnings
  • Texas Workforce Commission
  • Turtle Creek Recovery Center
  • Union Gospel
  • Unlocking Doors
  • Veterans Administration
  • Wellcare
  • Workforce Solutions Family Gateway
  •  

Annual report

Click the image below to read our FY 2023 Annual Report. Learn about the number of clients we impacted throughout the year, how our corporate partner, Southwest Airlines, provided volunteer support in a variety of ways, and hear the personal journey’s of our clients who leaned on Austin Street Center to help transform their lives. 

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