Housing Navigator

Hours

Full Time

Monday – Friday

9AM – 5PM

Immediate Supervisor

Assistant Director of Rapid Re-Housing

Program

Client Solutions

Mission of Austin Street Center: Founded in 1983, Austin Street Center provides emergency shelter and meets the basic needs of the most vulnerable people experiencing homelessness in Dallas.

Core Values: Kindness, Trustworthiness, Empowerment, Determination

 

Position Purpose

The Housing Navigator is dedicated to locating affordable rental units, negotiating lease requirements, ensuring unit quality, and procuring all the items someone needs in their new home, making the transition as seamless and user-friendly as possible.  We are looking for an organized, calm, socially savvy team player with legendary negotiation and organization skills to help our clients navigate the logistics required to obtain and maintain a safe, decent, and affordable place to call home. 

 

Primary Responsibilities: 

  • Utilize online resources as well as local housing navigation networks to locate and communicate about affordable rental units 
  • Assist clients in the shelter or our rapid re-housing program to find a suitable unit 
  • Negotiate with rental property managers and owners to secure units despite difficulties in qualifying for the units due to poor criminal and/or rental history 
  • Procure furniture and household items necessary for the client to fully move into a unit 
  • Arrange logistics of client lease signing and move-in 
  • Complete necessary inspection and rent reasonableness checks according to federal requirements to ensure habitability and affordability of the units secured 

 

Required Skills, Knowledge, and Abilities: 

  • High School Diploma or GED 
  • Valid Texas Driver’s License and clean driving record 
  • Current state-mandated vehicle insurance 
  • Ability to lift 25-40 pounds. Tasks may involve bending, lifting, and carrying heavy items 
  • Customer service skills, especially when working with “difficult” customers 
  • Ability to communicate effectively, both orally and in writing 

 

Additional Experience a Plus:  

  • Degree or licensure in real estate or sales preferred 
  • Bilingual in Spanish 
  • Military service 

 

Qualified individuals please send resume to resume@austinstreet.org. 

Austin Street Center is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Hours

Full Time

Monday – Friday

9AM – 5PM

Immediate Supervisor

Assistant Director of Rapid Re-Housing

Program

Client Solutions

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