Human Resources Coordinator

Hours

Part Time (20-25 Hours per week)

Immediate Supervisor

Senior Director of People

Program

Human Resources

For 40 years, Austin Street Center has specialized in caring for the most vulnerable homeless men and women in Dallas. Beyond meeting basic needs, Austin Street is committed to individualized care for each person who comes to us for help. Our goal is that every homeless person who comes to Austin Street Center finds hope, support, and the resources they need to transition out of homelessness.

 

Your role will support the mission thorough the following actions:

  • Support organization with a mindset of kindness, trustworthiness, determination, and empowerment—our core values— for those that we serve
  • Be aware of Client(s) particular circumstances (e.g., health concerns, peak stress time, emotional difficulties, problems, etc.)
  • Requires resourcefulness and the ability to make decisions in a timely, efficient manner using the training and guidance provided
  • Recognize that diversity of culture, personality, and life experience are ingredients for a better world
  • Demonstrate experience with sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes.
  • Communicate with Client(s) and team member(s) with a positive and willing attitude to help
  • Flexibility to always learn and recover with poise and ease from setbacks
  • Understand and abide by the confidentiality standards of the organization
  • Ensure that all health and safety standards are followed and corrected when needed
  • Provide a safe environment, shelter, and meet the basic needs of the most vulnerable homeless
  • Independently manage time with little supervision
  • Ability to multitask, handle on-site crisis and adapt to the changing needs of the clients
  • Acceptance of agency philosophies of providing hope, support and the resources needed to transition out of homelessness
  • Able to develop and maintain positive working relationships with clients, staff and community contacts and able to effectively address and resolve conflict as needed
  • Ability to work respectfully with diverse teams, build consensus, and motivate change

 

Position Purpose:

The Human Resources Coordinator will work closely with the Senior Director of People.  This position will provide administrative support to the human resource function as needed, including record-keeping, file maintenance and data entry. This role involves verbal and written communication with employees, organizational partners, and other parties as needed. The HR (Human Resources) coordinator may answer questions from employees about HR policies. This position will also maintain confidentiality regarding team members’ personal information and/or HR matters.

 

  • Work directly with and report to the Senior Director of People regarding all HR endeavors
  • Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
  • Help with new-hire procedures, including organizing employee orientation information, creating new employee files, creating employee handbooks, and ensuring all necessary paperwork is properly filled out and submitted to appropriate persons
  • Organize, maintain and update employee information as needed
  • Prepare materials and help organize employee performance reviews
  • Assist with Maintaining Employees’ Time off Management System.
  • Make sure all employee records are filed correctly and kept confidential
  • Abide by company-enforced HR processes and current employment laws and regulations
  • Assist with Benefits Administration
  • Provide administrative assistance with termination procedures.
  • Respond to internal and external HR-related inquiries or requests
  • Redirect human resources related calls or distribute correspondence to the appropriate person of the team
  • Assist Schedule human resources events, and maintain human resources calendar
  • Assist with answering employee requests and questions
  • Coordinate employee training sessions and seminars
  • Foster positive employee relations
  • Support any other special projects the Senior Director of People needs assistance with
  • Support other functions as assigned.

 

Skills / Requirements:

  • Bachelor’s degree or relevant experience
  • 2+ years’ experience preferred
  • Ability to provide exceptional customer service to individuals and groups
  • Excellent interpersonal skills; to deal with a diverse range of people
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Working understanding of human resource principles, practices, and procedures.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to communicate effectively, both orally and written
  • Demonstrates adaptability to performing a variety of duties, occasionally changing from one task to another of a different nature with minimal loss of efficiency or composure
  • Proficient with Microsoft Office Suite or related software.

 

Physical Requirements:

Must be able to lift up to 15 pounds at times.

Austin Street Center is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Hours

Part Time (20-25 Hours per week)

Immediate Supervisor

Senior Director of People

Program

Human Resources

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