Privacy Policy
At Austin Street Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us, including when you choose to receive text messages or other communications from us. Our goal is to maintain transparency, respect your choices, and comply fully with federal communications and data privacy regulations.
Information We Collect
When you interact with our website or participate in our programs, we may collect personal details such as your name, email address, mailing address, and phone number. If you choose to opt in to receive text messages from us, we will collect your mobile number for that specific purpose. We may also gather non-personal information such as your device type, browser information, or website usage patterns to help us improve our digital services.
How We Use Your Information
We use your information to communicate with you about Austin Street Center’s mission, services, events, and opportunities to get involved. If you have opted in to receive text messages, we may send you occasional updates, alerts, or reminders. You can opt out of text messages at any time by replying “STOP,” or you may contact us directly to be removed from future communications. Your mobile number will be used only for Austin Street Center communications and will never be sold or shared for marketing purposes.
Text Messaging Program (SMS Compliance)
By providing your mobile number and choosing to opt in, you agree to receive recurring text messages from Austin Street Center. Message frequency may vary, and message and data rates may apply depending on your mobile carrier. Consent to receive messages is not required to participate in our programs or services. If you ever wish to stop receiving text messages, simply reply STOP to any message. To get help or more information, reply HELP or contact us directly.
We do not sell or disclose your mobile number to any third party for promotional use. Your information is handled in compliance with the Federal Communications Commission (FCC) and CTIA guidelines for SMS programs.
How We Protect Your Information
We take data security seriously. Austin Street Center uses administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse. We only share information with trusted partners who assist us in providing services, and these partners are required to protect your data and use it only as directed by us.
Your Choices and Rights
You have control over your personal information. You may opt out of text messages at any time, request to review or correct your information, or ask that we delete your data where applicable. To make any of these requests, please contact us using the information below.
Children’s Privacy
Our website and SMS communications are not directed to children under 13 years old, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Policy Updates and Compliance
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with new regulations. The latest version will always be posted on this page. Austin Street Center follows all applicable laws and guidelines, including FCC regulations and industry standards for privacy and data protection.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Austin Street Center
2929 Hickory Street
Dallas, TX 75226
(214) 428-4242
support@austinstreet.org
