What We Do

Housing is so much more than a roof over someone's head.

It’s independence, dignity, warmth, comfort and stability.  It can mean the difference between holding your life together and having it feel like it’s falling apart. At Austin Street, we transform lives and restore hope to those experiencing homelessness.

Our Mission

Austin Street Center provides safe shelter and meets the basic needs of the most vulnerable homeless.

Our Core values

We uphold our core values of Determination, Empowerment, Kindness, and Trustworthiness in our shelter and throughout the community. 

Austin Street Center is one of the largest low barrier shelters in Dallas that has served men, ages 45 and older, and women, ages 18 and older since 1983.

Beyond meeting basic needs, Austin Street is committed to helping our clients regain their independence and find a permanent place to call home. No matter how they got here, we focus on a caring, customized, collaborative approach that involves a variety of services and special programs to remove barriers to permanent housing.

Services

As more than an emergency shelter, we provide the following services to care for the homeless:

Basic Needs
Employment Services
Spiritual Support
Medical Health
& Respite Care
Mental Health Care
Substance Use Treatment
Benefits Navigation
Housing-Focused Case Management
Homelessness
Diversion Services
Transportation Assistance

The Austin Street Center for Community Engagement

In June 2022, Austin Street opened The Austin Street Center for Community Engagement. The 60,000 square-feet, 24/7, client-focused homeless shelter and day service center expands much needed services for the men and women of Dallas in need. This new facility is more than double the size of our former shelter and includes separate, vast accommodations for men and women, classrooms, a dining and engagement space, a larger computer lab, and dedicated rooms for clients to receive medical services. The facility also grants us the ability to welcome many more daily volunteers and service groups.

2024 Impact

2,618

Clients Served

511

Clients Housed

271

Clients Gained Employment

24,811

Case Management Sessions

2,874

Volunteers

20,790

Volunteer Service Hours

Annual report

Click the image below to read our FY 2024 Annual Report. Learn about the number of clients we impacted throughout the year, how our corporate partner, Westmount Realty, provided volunteer support in a variety of ways, and hear the personal journey of client Henry who leaned on Austin Street Center to help him get back on his feet.

 

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