Security Manager

Mission of Austin Street Center: Founded in 1983, Austin Street Center provides emergency shelter and meets the basic needs of the most vulnerable people experiencing homelessness in Dallas.

Core Values: Kindness, Trustworthiness, Empowerment, Determination

Position Purpose

Safety is one of our most basic needs.  In a shelter with over 400 residents, it is even more important that all people, both our clients we serve and staff who serve them, are actually safe and feel safe as they go about their daily business.   The Security Manager is responsible for respectfully and calmly addressing unsafe situations in and around the Austin Street Center shelter campus, in cooperation with the Security Team, and ensuring that weekend security staff follow proper procedures in addressing those situations.  This position will supervise up to five security personnel.

We are looking for an eager, driven professional who leads by example.  Are you kind, smart, and dedicated person who wants to make a difference with some of our most vulnerable neighbors?  This position may be for you!

Primary Responsibilities

• Supervise up to five security personnel
• Completing security rounds in and around the shelter campus and engaging security issues
• Searching incoming people for weapons and contraband
• Enforcing shelter rules with clarity and compassion
• Monitoring persons coming in and out of the shelter
• Greeting and directing people coming into the shelter

Required Skills, Knowledge, and Abilities

• Ability to lift 25-40 pounds. Tasks may involve bending, lifting, and carrying heavy items.
• Customer service skills, especially when working with people with communication challenges and impairments
• Ability to communicate effectively, especially orally
• Ability to adapt to change

Additional Experience a Plus:

• Previous work or volunteer experience in homeless services
• Bilingual in Spanish
• U.S. Military service

Qualified individuals, please apply here or submit resume to resume@austinstreet.org.

Strong applications will include a cover letter which details how the applicant demonstrates the character qualities required for excellent performance in this position.