Serve With Us this Holiday Season!

November 10, 2017

Austin Street Center relies on thousands of volunteers to help us care for the most vulnerable members of our community.

We are always looking for energetic, friendly, and flexible volunteers to help provide excellent customer service at our Welcome Center! Volunteers in this position are the front line for assisting client services, directing visitors, and answering phones.

Intake volunteers welcome Austin Street guests by ensuring everyone gets checked in and assigned a bed for the night.

Where do people experiencing homelessness get their mail? Austin Street guests are able to receive mail at the shelter—which means we have a huge amount of mail to sort and distribute every day.

This is the busiest time of year for donations, and we need volunteers to help sort them! Keeping our clothing room organized is essential to ensuring we can meet the needs of our guests.

If your school, business, church, or family is looking for a chance to volunteer we welcome you! Group volunteer projects vary but can include cleaning projects, sorting donations, or organizing drives for clothing, guest supplies or move out baskets.

We welcome you as a volunteer during the holiday season. Please sign up at: or contact Lacy Montgomery, Partnerships and Community Engagement Manager, at 214-428-0201 or

Please know: all volunteers MUST be scheduled in advance, and the calendar does fill up!


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