Volunteer To
Make A Difference

When you volunteer at Austin Street Center, you make a positive impact on our clients and the Dallas community.

We rely on support from our valued volunteers as we care for our most vulnerable citizens. We’re proud to call our volunteers friends, advocates, and changemakers and we invite you to join the thousands who help us transform the lives of our homeless clients.

Below, read through our list of available volunteer opportunities, understand important guidelines, and register today to get involved!

get involved

We welcome individuals and groups from businesses, churches, schools, and other civic organizations to help support our homeless neighbors through a variety of volunteer opportunities available year-round.

Prospective volunteers must attend an Austin Street Center New Volunteer Orientation & Tour before volunteering. Orientation covers a brief history of the organization, our mission and values, the programs and services we offer, and concludes with a tour through our emergency shelter.

For more information and to begin registering, please visit: https://austinstreet.galaxydigital.com/

Individual service opportunities

Welcome Center Assistant 

This opportunity is perfect for anyone great at multitasking and will involve communicating with our shelter residents.  Tasks may include checking clients in upon re-entrance,  answering questions, and assisting the intake staff with clerical tasks. Appropriate for 1 volunteer

Guest Services Assistant

The Guest Services desk is the hub of operations for the shelter. Volunteers will assist with daily tasks including answering the phone, handing out hygiene items and over-the-counter medicine, directing clients to resources, etc. This position helps us ensure our clients have the tools necessary to succeed. Appropriate for 1-2 volunteers.

Mail Assistant

This is a fast-paced opportunity with a high level of client interaction. We receive mail for hundreds of individuals and need help sorting and distributing these items to our clients. This position helps extend our resources so that we can focus on providing care to our clients. Appropriate for 1 volunteer.

gROUP service opportunities

Meal Service Volunteer

This is an energetic opportunity with a high level of neighbor interaction. Tasks may include setting up food on the serving line, providing table service to individuals with mobility impairment, and serving drinks from the beverage station. This position helps build a sense of connectivity within our shelter and is on the front line of serving. Appropriate for 8-12 volunteers.  

Donation Sorting Assistant

This is opportunity has minimal client interaction. Tasks may includecounting inventory, disposing of recyclable items, laundering clothing donations, creating hygiene kits, or other duties as assigned. Appropriate for up to 30 volunteers.

Clothing Room Assistant

This opportunity has some level of neighbor interaction and is perfect for anyone great at multitasking. Tasks may include acting as a personal shopper by filling clothing slips, organizing and restocking clothing bins, preparing bags for new residents, and assisting with laundry. This position helps extend our resources by providing help handing out basic needs items to our clients. Appropriate for up to 15 volunteers.

qUESTIONS?

For assistance with volunteer-related information, please email asc.volunteer@austinstreet.org or call 214-428-8157.

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